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Cancellation insurance

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Insurance

Your peace of mind, guaranteed

Insure your holiday: cancellation, interruption, damage, civil liability and tailor-made options. Travel with peace of mind when the unexpected happens.

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Your stay RESERVED AND PAID FOR ONLINEis automatically insured

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You automatically benefit from the following cover:

- Tenant's civil liability: in the event of damage caused to movable and immovable property to the owner of the accommodation that is the subject of the online booking, damage resulting from fire, explosion, or water damage.

Maximum cover: €150,000 per claim

- Public liability in the event of damage to (breakage of) property: in the event of accidental damage caused to movable and immovable property belonging to the owner of the insured accommodation. 


Maximum cover €5,000 per claim

Insure your stay : Don't lose any more money in the event of unforeseen circumstances: cancellation, interruption and breakage during your stay...

Optional and optional coverages



SERENITY+: opt for tailor-made cover so you can enjoy your holiday with complete peace of mind.

You can take out cover as soon as you book your holiday, and within 7 days of doing so at the latest.

After this deadline, you can still take out cover, but a 10-day waiting period will apply to all your cover. You will automatically benefit from the following cover:

Cancellation guarantee

  • Cancellation for any justifiable reason: reimbursement of any sums paid and the balance remaining due to the owner.
  • Cap: €25,000 / rental

Interruption of stay

  • Reimbursement of unused nights pro rata temporis in the event of early return.
  • Cap: €25,000 / rental


COVID extension

  • Insurance against the risks of cancellation and interruption of stay due to the epidemic (on an individual basis).
  • Exclusion: travel restrictions


Tenant's holiday civil liability

  • Property damage following fire, explosion, water damage.
  • Cap: €1m / claim
  • .
  • Franchise: €80 (after the deposit has been used up)



Property damage

  • Accidental damage to movable and immovable property belonging to the owner.
  • Cap: €5,000 / rental
  • .
  • Franchise: €50

Late arrival of more than 24 hours

  • Maximum 3 days refundable


Items forgotten in the rental

  • Ceiling : 150 € / rental


Unavailability of the rented property

  • Cap: €10,000


Key repairs (loss, breakage, theft)

  • Cap: €100 / stay



Cure cancellation (optional)

  • Without this extension, cure stays are not guaranteed by the initial contract.

Snow fault/excess extension (optional)

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