Online or live booking what are the differences?

You want to book Clévacances-labelled accommodation, but you're not sure whether to book online or direct with the owner?

💻 1. What is online rental on Clévacances?
Online rental means that you book and pay for your stay directly on the Clévacances.com website, in a secure manner.
Payment is made via our secure system, and your booking is confirmed instantly or very quickly by the owner.

Benefits:
✅ Quick and easy booking
✅ Secure online payment
✅ Immediate or 24-hour confirmation
✅ Follow-up of your file in your traveller link

📞 2. And what is live rental?
This is direct contact between you and the owner, usually by phone or email. You ask any questions, agree the dates, and make the booking with him/her, without going through the online payment process.

Benefits:
✅ Personalised exchange with the owner
✅ Opportunity to ask any questions you may have before booking
✅ Payment according to the owner's terms and conditions (blue card payment link, cheque, bank transfer, cash, etc.)

📝 3. Is the price the same in both cases?
The basic price of the stay is the same, whether you book online at clevacances.com or directly with the owner.
However, specific charges apply in the case of an online booking, linked to the secure payment service offered by Clévacances.;The online booking option is optional for the owner, who can activate it at any time.

The customer pays online:

• The amount of the stay
• Any supplements (cleaning, linen, etc.)
• A possible cancellation insurance
• A handling fee of 9% 

🔐 4. Is it safe to book online?
Absolutely. Clévacances offers a secure online payment system: your data is protected, your money is tracked, and you benefit from clear cancellation conditions. It's an ideal solution for those who want to book in complete confidence, at any time. But whatever method you choose, all Clévacances-labelled accommodation is checked, visited and verified by a local expert. This rigorous quality control guarantees a level of comfort certified by a classification ranging from 1 to 5 keys.


🕑 5. What if I prefer to speak to the owner before booking?
That's perfectly possible! You will find the owner's contact details if you wish to contact him directly.

📌 6. Does the Clévacances label apply in both cases?
Yes. Whether you book online or direct, you benefit from Clévacances-labelled accommodation, checked by a local expert and graded according to our quality charter (1 to 5 keys).